Terms & Conditions

We control and operate this website from our offices in Flordia, USA. Accordingly the laws of Florida govern claims relating to, including the use of, this website and the materials contained therein. If you choose to access our website from outside the USA you do so on your own initiative and you hereby agree that in the event of a dispute between Wondershop (36&5 USA Inc) and you the laws of Florida will apply at all times.

Any contract will be deemed to have been concluded in the USA. Further, any such contract will be interpreted, construed and enforced in accordance with the laws of Florida, and you and Wondershop  (36&5 USA Inc) irrevocably submit to the non-exclusive jurisdiction of the Florida Court.

By submitting your order to Wondershop (36&5 USA Inc), you acknowledge that you have read, understood and will abide by these Terms and Conditions.

Payment will be taken in full at the time of ordering. The prices listed on the site are in US Dollars (USD). We reserve the right to change any advertised price at any time.

The contract shall not have been concluded until we have received your valid credit card charge or debit card payment details and we have accepted your online order and sent you confirmation by return email to the address you have given us during the ordering process.

We reserve the right to cancel, refund or refuse any order. Orders cannot be cancelled once confirmed. Personalized items cannot be returned. 

We take no responsibility if you misspell the personalization on your order. Please check your order confirmation email once you have received it. Please note, that due to the printing methods we use, the shade of colours can vary from print to print.

As this is a personalized product, returns will not be accepted unless your order is damaged, or if there is an error caused by Wondershop.

As a statement these Terms and Conditions do not affect your statutory rights.

We aim to fulfil all orders within working 3-5 days, but please allow up to 10 working days during busy periods, as all items are individually made to order. You will receive an email confirmation as soon as your order has been dispatched.

Names that include accents are not guaranteed to be able to be printed and only work with some fonts. If in doubt, please contact us before ordering.

Please double check your personalization / artwork of the sack before you place your order. Once your order has been placed we are unable to change this.